This is my computer on crack...
So, I'm sitting on the porch Tuesday. The window is open. I hear a dull thud from inside the house. I go in and find my computer lying open and flat on the floor. The dog is running circles around the table. I look at the computer and it appears that the screen is shattered. F-ing dog.
Note that I say this now calmly. I was not calm at the time.
I was, in fact, a half hour from leaving the house to deliver web conferencing equipment to a church. A church that that particular evening, did not have access to a computer. I had volunteered to bring mine, so we could get everything set up.
Great.
I did quickly discover that I could plug in an external monitor and the hard drive appeared to be working just fine. That helped for the delivery. One of the things I was delivering was a projector. I could plug that in and see what was happening on the computer.
I called Dell the next morning, and was told that it would cost $350 to fix. While that was about half the price of the computer when I bought it, it didn't seem unreasonable. I had done some research and learned that replacement lcd screens were in the $150-250 range. The Dell deal started to fall apart when "Rock" (I don't know where these technicians in Delhi come up with their "American" names- and yes, he spelled it to me R-o-c-k) said that it would take 8 business days from the time they received it before they would ship it back.
I balked. Rock said that he could "expedite" it (but never 'splained what that meant), and that he talked to his manager, and they could knock $50 off the price. (What is this, Priceline?) And, oh, by the way, have you noticed a problem with your battery? The batteries are only designed to be good for a year, and it could fry your motherboard.
Thanks, but no thanks.
Next day, went down to the local computer store. They had the lcd panel that I needed sitting on a shelf. An hour later, and $270 on my credit card, I was back in business. Sweet. (And they've never heard of a battery frying a motherboard.)
The moral here: don't get a dog.
So, I'm sitting on the porch Tuesday. The window is open. I hear a dull thud from inside the house. I go in and find my computer lying open and flat on the floor. The dog is running circles around the table. I look at the computer and it appears that the screen is shattered. F-ing dog.
Note that I say this now calmly. I was not calm at the time.
I was, in fact, a half hour from leaving the house to deliver web conferencing equipment to a church. A church that that particular evening, did not have access to a computer. I had volunteered to bring mine, so we could get everything set up.
Great.
I did quickly discover that I could plug in an external monitor and the hard drive appeared to be working just fine. That helped for the delivery. One of the things I was delivering was a projector. I could plug that in and see what was happening on the computer.
I called Dell the next morning, and was told that it would cost $350 to fix. While that was about half the price of the computer when I bought it, it didn't seem unreasonable. I had done some research and learned that replacement lcd screens were in the $150-250 range. The Dell deal started to fall apart when "Rock" (I don't know where these technicians in Delhi come up with their "American" names- and yes, he spelled it to me R-o-c-k) said that it would take 8 business days from the time they received it before they would ship it back.
I balked. Rock said that he could "expedite" it (but never 'splained what that meant), and that he talked to his manager, and they could knock $50 off the price. (What is this, Priceline?) And, oh, by the way, have you noticed a problem with your battery? The batteries are only designed to be good for a year, and it could fry your motherboard.
Thanks, but no thanks.
Next day, went down to the local computer store. They had the lcd panel that I needed sitting on a shelf. An hour later, and $270 on my credit card, I was back in business. Sweet. (And they've never heard of a battery frying a motherboard.)
The moral here: don't get a dog.
September 12, 2008 at 9:52 PM
ACK! That picture caused my blood pressure to rise about 50 points!! Glad you're up and running now.
September 12, 2008 at 10:13 PM
Just how did the "F-ing" dog knock the laptop off the table? Your didn't exactly explain that!
September 13, 2008 at 10:15 AM
How the F-ing dog got the computer from the table to the floor is of no consequence.
I'm sure it had nothing whatsoever to do with the power cord still being plugged in.
September 14, 2008 at 12:14 PM
Don't have cats either. They may not knock it off at table, but my two have shut mine on my fingers more than once!